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For Small Businesses · 10–250 Users

Small Business IT Support in London

Managed IT support designed for small businesses — 24/7 monitoring, certified engineers, and a dedicated account manager for a fixed monthly fee. No in-house IT team required.

The short answer

Third Eye Technologies provides managed IT support for small businesses across London — from 10 to 250 users. We monitor your systems 24/7, resolve issues before they cause downtime, and give you a dedicated account manager and certified engineers for a fixed monthly fee from £199/month. No in-house IT team required.

Fixed monthly fee from £199/month
24/7 monitoring and proactive maintenance
Dedicated account manager
Certified engineers, not junior trainees

How much does IT support cost for a small business?

Small business IT support in London typically costs between £199 and £500 per month for a managed IT support contract, depending on the number of users and the level of coverage. Third Eye Technologies offers fixed-fee managed IT support from £199/month, which includes 24/7 monitoring, helpdesk support, cybersecurity management, and a dedicated account manager.

  • Starting price: £199/month
  • Typical range: £199–£500/month
  • No lock-in: 30-day notice
By the Numbers

Small business IT support by the numbers

Transparent pricing and measurable service levels — no hidden charges, no surprise invoices.

£199
Starting price /month
Fixed fee, no hidden charges
<60 min
Critical incident response
Guaranteed in writing
99.9%
Uptime SLA
Guaranteed in writing
24/7
Monitoring & support
Around the clock

What does small business IT support include?

Everything your business needs to keep systems running, secure, and scalable — delivered by certified engineers under one fixed monthly fee.

24/7 Monitoring & Alerts

Continuous monitoring of your servers, network, and cloud systems — we detect and resolve issues before they cause downtime.

Helpdesk Support

Unlimited phone, email, and remote support for your team. Most issues resolved within 30 minutes of first contact.

Microsoft 365 Management

Full management of your Microsoft 365 tenant — user provisioning, license optimisation, security configuration, and ongoing updates.

Cybersecurity Management

Endpoint protection, email security, threat monitoring, and Cyber Essentials compliance — keeping your business protected.

Cloud Backup & Recovery

Automated cloud backup with tested disaster recovery procedures — so your business can recover from any incident within hours, not days.

IT Strategy & Reviews

Quarterly business reviews with your dedicated account manager to plan upgrades, review performance, and align IT with your growth.

Who is small business IT support for?

We support small and medium-sized businesses across London — from startups to established SMEs.

Startups & growing businesses (10–50 users)

Businesses that need professional IT support but can't justify a full-time in-house IT hire.

Established SMEs (50–250 users)

Companies that have outgrown ad-hoc IT support and need a managed partner with proactive monitoring and strategic planning.

Businesses without in-house IT

MDs, CEOs, and COOs who want technology handled by experts — without the cost and hassle of recruiting and managing IT staff.

Regulated small businesses

Companies subject to Cyber Essentials, GDPR, or industry compliance that need ongoing managed support to maintain certification.

How much does small business IT support cost?

Our pricing is transparent and predictable. You pay a fixed monthly fee based on the number of users and the level of coverage you need — no surprise charges, no hidden extras.

Starting from
£199/month
24/7 monitoring & alerts
Unlimited helpdesk support
Microsoft 365 management
Cybersecurity management
Cloud backup & recovery
Dedicated account manager
Get a Custom Quote
FAQ

Small Business IT Support FAQs

Common questions about managed IT support for small businesses in London.

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Response <60 min
Certified & insured
SLA-backed
No surprise fees