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IT Support & Technology Consultancy for UK Businesses

London-based IT consultancy supporting businesses throughout the UK with managed IT support, cloud transformation, and cybersecurity — keeping systems running 24/7 with certified engineers and a 60-minute response SLA.

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Only 3 consultation slots left this week
4.9(127 Google reviews)
IT professional at work
On-Duty Now
12+ years serving London
This Month
99.9%
uptime across all clients
Client Rating
4.9★
127 reviews
In Business
12 yrs
Since 2013
Uptime SLA
99.9%
Guaranteed in writing
Response
<60m
Critical incident SLA

What does an IT support and consultancy company do?

An IT support and consultancy company provides managed IT services — 24/7 monitoring, proactive maintenance, cloud management, cybersecurity, and helpdesk support — keeping business systems running with certified engineers and SLA-backed response times. Third Eye Technologies is a London-based IT consultancy supporting businesses throughout the UK with fixed-fee managed IT support from £199/month.

  • Response time: Under 60 minutes for critical incidents
  • Uptime SLA: 99.9% guaranteed in writing
  • Certifications: Microsoft Certified · Cyber Essentials Plus
  • Coverage: London-based · supporting UK businesses nationwide
Certified Technology Partners

Authorised partners with the brands you trust

We hold certifications and partnerships with the world's leading technology vendors — so you get expert support from a team that's properly trained and authorised.

Microsoft
VMware
Mimecast
cisco
DELL
HPE
Citrix
Veeam
Lenovo
Azure
By the Numbers

Third Eye Technologies by the numbers

Measurable outcomes delivered for UK businesses across 29 documented case studies.

29
Case studies delivered
Cloud, cybersecurity, automation & more
99.97%
Average uptime achieved
Across all client engagements
58%
Average cost reduction
Infrastructure & maintenance savings
<60min
Critical response SLA
Guaranteed in writing
How It Works

Four steps from problem to solved.

No reactive firefighting. A certified engineer designs, deploys, and supports your infrastructure end-to-end.

01
Step 01

Discover

We conduct a deep-dive assessment of your IT estate, business processes, and growth objectives to understand where technology can drive real value.

02
Step 02

Advise

We deliver a clear, prioritised IT roadmap with actionable recommendations — aligned to your budget, risk appetite, and strategic goals.

03
Step 03

Design

We architect robust, scalable solutions — from cloud and security frameworks to automation workflows — engineered for your specific operating model.

04
Step 04

Deliver

We implement, train your team, and provide ongoing strategic review to ensure your technology continues to deliver measurable business outcomes.

Proven Results

Consulting work that delivered measurable impact.

Real engagements, real challenges, real outcomes. See how our strategic IT consulting has transformed businesses across legal, healthcare, financial services, and facilities management.

Cloud Transformation Strategy for a London Law Firm
Legal Services
Central London Legal Practice · 85 users

Cloud Transformation Strategy for a London Law Firm

The Challenge

A central London law firm was running an aging VMware environment on hardware approaching end of life. They needed a strategic roadmap to modernise their infrastructure, reduce maintenance costs, and meet increasing compliance requirements from their clients — but lacked the in-house expertise to evaluate options and make confident technology decisions. They engaged us to assess their estate and design a transformation strategy that wouldn't disrupt business hours.

Our Solution

We began with a full infrastructure assessment and cloud readiness audit, then delivered a phased transformation roadmap prioritised by risk and ROI. Our strategy used Azure Site Recovery for zero-downtime replication, with PowerShell automation for assessment and scheduling. We designed a hybrid configuration to maintain connectivity during transition, and architected a comprehensive Azure Backup and Site Recovery framework to replace the firm's aging tape backup system. Throughout, we advised the firm's leadership team on compliance, cost modelling, and risk mitigation.

Results
  • 60% reduction in infrastructure maintenance costs
  • Zero downtime during business hours throughout migration
  • 99.99% uptime achieved post-migration
Read full case study
Multi-Site IT Strategy for a Regional Healthcare Provider
Healthcare
Regional Healthcare Provider · 320 users across 6 sites

Multi-Site IT Strategy for a Regional Healthcare Provider

The Challenge

A regional healthcare company with six sites across the UK had no centralised IT strategy. Each site managed its own devices independently, leading to inconsistent security configurations, manual patching that was often months behind, and no visibility into the overall IT estate. They needed a strategic advisor to design a centralised management framework, define security policies, and guide them through NHS data security compliance — without disrupting clinical operations.

Our Solution

We conducted a full IT estate assessment across all six sites, then delivered a centralisation strategy with Microsoft SCCM as the foundation. We designed the architecture with distribution points at each remote site, defined automated patch deployment rings, and wrote compliance policies aligned to NHS standards. We advised the internal IT team throughout implementation, providing detailed runbooks and strategic guidance to ensure long-term self-sufficiency.

Results
  • 100% of devices enrolled under central management
  • Patch compliance improved from 45% to 98% within 3 months
  • Software deployment time reduced from 2 weeks to 2 hours
Read full case study
Cybersecurity & Compliance Strategy for a Wealth Management Firm
Financial Services
Mayfair Wealth Management Firm · 45 users

Cybersecurity & Compliance Strategy for a Wealth Management Firm

The Challenge

A Mayfair-based wealth management firm was experiencing an increasing volume of phishing emails, including targeted business email compromise attacks. Their existing email security was not catching sophisticated impersonation attempts, and they needed strategic guidance to meet FCA compliance requirements for email retention and legal hold. They lacked a cybersecurity roadmap and needed an advisor to assess their risk posture and design a comprehensive defence strategy.

Our Solution

We began with a cybersecurity risk assessment and gap analysis, then delivered a multi-layered defence strategy with Mimecast as the email security foundation. We designed impersonation protection rules, continuity services, and a 10-year compliance archive for FCA requirements. We also created a security awareness training programme with monthly phishing simulations. Throughout, we advised the firm's leadership on regulatory compliance, risk mitigation, and ongoing security posture management.

Results
  • 99.97% of malicious email blocked before reaching users
  • Zero successful phishing incidents in 12 months post-deployment
  • FCA email retention compliance achieved with 10-year archive
Read full case study
Client Reviews

London businesses trust us. Here's why.

4.9
127 verified reviews
"Third Eye Tech's strategic assessment gave us a clear cloud roadmap. Their advisory saved us from a costly wrong turn, and the migration was flawless. Genuinely transformative."
JW
James Whitfield
Shoreditch, London
Infrastructure & Cloud
"Their cybersecurity strategy review uncovered gaps we didn't know we had. The roadmap they delivered gave our board confidence, and their ongoing advisory keeps us ahead of threats."
SC
Sarah Chen
Canary Wharf
Cybersecurity
"Their process automation consulting identified £200k of annual savings we'd missed. The ROI was visible within the first month. Excellent strategic partner."
MO
Michael O'Brien
Mayfair, London
Automation & Workflows
"IT consultancy that actually speaks our language. Their strategic advice has shaped our entire technology roadmap, and they explain everything in plain English. Highly recommend."
PS
Priya Sharma
King's Cross
Managed IT Support
Certifications & Badges

Certified expertise you can verify

Our engineers hold industry-recognised certifications from the world's leading technology vendors — proof that your IT is in qualified hands.

N

Cyber Essentials Plus

NCSC

Professional

UK government-backed certification demonstrating robust cyber hygiene across five key controls: firewalls, secure configuration, access control, malware protection, and patch management. Independently verified by an accredited assessor.

Credential ID: CE-Plus-UK

C

Cisco Certified Network Associate (CCNA)

Cisco

Associate

Validates foundational networking skills — IP addressing, routing, switching, security fundamentals, and network automation. Demonstrates the ability to install, operate, and troubleshoot Cisco networks.

Credential ID: 200-301

M

Mimecast Certified Email Security Specialist

Mimecast

Specialist

Configures and manages Mimecast email security — threat detection, email continuity, archiving, and impersonation protection. Demonstrates expertise in defending organisations against phishing, ransomware, and business email compromise.

Credential ID: MCS-ES

M

Microsoft 365 Certified: Administrator Expert

Microsoft

Expert

Plans, deploys, and manages Microsoft 365 services across identity, security, compliance, and productivity workloads. Demonstrates expertise in tenant-level administration and hybrid environments.

Credential ID: MS-102

M

Microsoft Certified: Azure Administrator Associate

Microsoft

Associate

Manages, governs, and secures an organisation's Azure environment — including identity, storage, compute, and virtual networking. Demonstrates hands-on ability to implement, manage, and monitor Azure cloud solutions.

Credential ID: AZ-104

V

VMware Certified Professional — Data Center Virtualization

VMware

Professional

Installs, configures, and manages VMware vSphere environments. Demonstrates hands-on ability to deploy, manage, and troubleshoot virtualised infrastructure using vCenter, ESXi, and vMotion.

Credential ID: 2V0-21.23

C

CompTIA Security+

CompTIA

Professional

Vendor-neutral cybersecurity certification covering network security, compliance, threats and vulnerabilities, access control, and cryptography. Demonstrates the baseline skills required to secure networks and respond to incidents.

Credential ID: SY0-701

V

Veeam Certified Professional

Veeam

Professional

Designs, deploys, and manages Veeam backup and disaster recovery solutions. Demonstrates expertise in data protection, ransomware-resilient backups, and rapid recovery for modern data workloads.

Credential ID: VMCE

M

Microsoft Certified: Azure Solutions Architect Expert

Microsoft

Expert

Designs and implements advanced cloud architecture on Microsoft Azure, covering compute, network, storage, and security. Proven ability to translate business requirements into scalable, secure, resilient Azure solutions.

Credential ID: AZ-305

A

ITIL 4 Foundation

AXELOS

Fundamentals

Demonstrates understanding of IT service management best practices — the service value system, the four dimensions of service management, and the ITIL practices that align IT with business outcomes.

Credential ID: ITIL4-F

Service Areas

Based in London, supporting the whole UK.

We're headquartered in London and work remotely with businesses across every region of the United Kingdom. Wherever you're based, our certified engineers deliver the same proactive, SLA-backed support.

Talk to us · +44 2039 099893
LondonGreater LondonSouth East EnglandSouth West EnglandEast of EnglandWest MidlandsEast MidlandsNorth West EnglandNorth East EnglandYorkshire & HumberScotlandWalesNorthern IrelandRemote · UK-wide
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