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Accounting & Finance

Mimecast Email Security Stops Phishing Campaigns Targeting Accounting Firm

Central London Chartered Accountants55 users
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Mimecast Email Security Stops Phishing Campaigns Targeting Accounting Firm
The outcome

99.97% of malicious email blocked before reaching users — including all impersonation attempts. We delivered this outcome for Central London Chartered Accountants (55 users) by combining Mimecast, Email Security, Microsoft 365 into a single strategic engagement.

Zero successful phishing incidents in 12 months post-deployment — previously 3 near-misses in 6 months
£180,000 in potential fraudulent transfers prevented — impersonation attacks blocked at the gateway
Phishing simulation click rate dropped from 23% to 2% — staff trained to recognise attacks
ICAEW email retention compliance achieved with 10-year tamper-proof archive
01The Problem

What Central London Chartered Accountants was facing

A central London accounting firm was receiving increasingly sophisticated phishing emails targeting their finance team — impersonation attacks designed to trick staff into changing client bank details for tax refund payments. Three near-miss incidents in six months had nearly resulted in fraudulent transfers totalling £180,000. Their existing email security (Office 365's built-in protection) was not catching these targeted attacks, and they needed enterprise-grade email security that could detect impersonation, block phishing, and provide continuity during outages — all while meeting ICAEW compliance requirements for email retention and audit trails.

02Our Consulting Approach

How we solved it

We implemented Mimecast email security as a comprehensive email protection layer in front of Microsoft 365. We configured impersonation protection rules tailored to the firm's executives and finance team — detecting emails that mimicked partner names, domain spoofing, and lookalike domains. We implemented Safe Links and Safe Attachments for real-time URL and attachment scanning, configured a 10-year tamper-proof compliance archive for ICAEW and FCA requirements, and enabled email continuity so the firm could continue sending and receiving email during Microsoft 365 outages. We also deployed Mimecast's phishing simulation training to educate staff on recognising phishing attempts, with monthly simulations and instant training for users who click.

03The Results

What we delivered

99.97% of malicious email blocked before reaching users — including all impersonation attempts
Zero successful phishing incidents in 12 months post-deployment — previously 3 near-misses in 6 months
£180,000 in potential fraudulent transfers prevented — impersonation attacks blocked at the gateway
Phishing simulation click rate dropped from 23% to 2% — staff trained to recognise attacks
ICAEW email retention compliance achieved with 10-year tamper-proof archive
Email continuity tested during Microsoft 365 outage — zero downtime for the firm
Finance team confidence restored — all suspicious emails now caught and quarantined
Full audit trail for all email — supporting regulatory reviews and client due diligence
Technologies & Expertise

Tools and skills applied

MimecastEmail SecurityMicrosoft 365Security ManagementMonitoringDocumentation
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